"I had not played on a Diamond until I owned one and it is AWESOME! The ball rolls true, the cushions are perfect and the table is fast. The only thing better was the service I received from Mr. Manning. My table was delivered with a slight cosmetic flaw and Heath went above and beyond at his own expense to have it fixed. I can't thank him enough."
Advantages: Diamond makes great equipment and Heath Manning delivers fantastic customer service. Together they are an unbeatable combination. I will be a Manning Cues customer for life.
Disadvantages: Absolutely none.
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"The rack is fantastic and well built. I had looked at other manufacturer's products and none were built like this. I'm sure this will last for years. "
Advantages: Perfectly matches my table. Built like a rock. Great addition to my pool room.
Disadvantages: None
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"I love my Diamond Pro-am! It’s a great quality product that I would recommend to anybody wanting a table with exceptional playability. My buying experience with Manning was relaxing with no pressure and Mr. Manning made sure everything was perfect. The install was completed by a professional team of installers with the experience to have my table playing perfectly. Thanks, Manning."
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"Just got my new diamond professional 9 foot table. Heath Manning is now my hero. He was in complete control of the whole process from taking the order to updating me on the process and the timeline. Then scheduling a delivery date where everything went exactly as described. A pleasant experience overall. And of course the Diamond table is all that would be expected.
I was scheduled a delivery date three days prior to delivery. Then the day before I was given an estimated time of arrival. that morning the crew showed up at that time and put in a new Diamond table. just like that. I never would expect any delivery of anything to go that smooth and professionally. They did an expert and thorough job of putting together the table taking the time to get all the details just right. And most importantly taking the time to guarantee the leveling at every part of the playing surface. Nice job guys. I'm really impressed with Manning's professional installation crew. Thanks again for everything. "
Advantages: The greatest innovation offered by the diamond table is the easy ability to correct eventual level and flatness problems which can develop over time. especially when installed on a less than ideal floor. The 20 point leveling system makes for easy correction with the turn of a bolt to remedy any issues with roll-off which might show up over time.
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"I’m very happy with my order and the installation I received. The table looks amazing and plays very well! I would recommend Manning Cues to anyone who is interested in purchasing a great table with great customer service! Thank you so much for all you did for me!
I’m still waiting on my 4 McDermott cue sticks but Heathe has assured me that they were ordered the end of December and are delayed due to COVID as these cues are made overseas. Can’t wait to receive them to make my order complete!"
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"I’m very pleased with my new diamond pro am 8 foot table it plays perfectly, it was a pleasure dealing with health manning he was very knowledgeable I never felt any pressure, the table was delivered and set up about one month earlier than expected and my installation was perfect, anyone looking for a great table , I highly recommend manning cues "
Advantages: Great table, personal service
Disadvantages: None
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"I ordered my 8' Diamond table in black with tournament blue 860 Simonis felt. The table was delivered and set up a few weeks early and everything went very smoothly. Heath Manning was great to work with and has earned my trust and future business! Thanks, Manning!"
Advantages: n/a
Disadvantages: n/a
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"I waited a few weeks after receiving it to review this cue and I can say that I am extremely happy. I was hesitant to try carbon fiber but found that for me it hit even better than my maple Jacoby Hybrid LD cue.
Everything I researched suggested that there would be a "learning curve" when first using this shaft, but I had zero issue on shot number one. I was also pleasantly surprised with the Tiger Sniper tip and the ease of keeping the shaft clean.
I ordered on late afternoon on a Thursday and Heath had it to me in Ohio on Monday. I have ordered multiple items from Heath and I am definitely going to be a life long customer. His customer service is impressive as hell and if you've seen his YouTube videos you'll understand that he wants to give his all to the pool community. "
Advantages: Super easy to clean.
No glove required (which I always thought was needed with carbon fiber until speaking with Heath).
The "feedback" from the shaft is much much better than some other CF shafts I tried.
Disadvantages: I'm a little worried about the finish being easily scratched by abrasives (like chalk), and the fact it cannot be refinished. However this is common to all CG shafts and in no way a reflection on the Cynergy.
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"Love the Simonis, I never thought that cloth could change the way a table plays by this much. I ordered a different color and Heath called to tell me about the color being back ordered, so I went with slate and couldn't be happier. Great customer service, fast shipping, great product, Manning Cues is the best!"
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"I am very happy with my overall experience dealing with Heath Manning at Manning Cues with the purchase of my 9-ft diamond table. Heath communicated very well, was not pushy at all and was very transparent about pricing, process etc. I was in process of construction for the room that would hold my diamond table and Heath was able to hold my table for approximately 6 months after production to allow time for my construction to be completed. I have already to l referred Heath to 3 friends who are considering purchasing a diamond. Very pleased."
Advantages: Great communication. Always easy to contact. Heath helped tremendously on picking the right table for me. Installation crew was awesome. Great guys who did a great job.
Disadvantages: The only negative comment I would have is that my pool table cover did not come with my table like it was supposed to. I understand that the covers are on backorder, but I paid for my order in full months before I had the table delivered and I just personally feel that a cover should have been set aside because it had already been purchased and paid for. It's not a huge deal, but with construction still going on and people tracking in and out at times I really wanted to have the cover to protect my table. Had my order not been paid for in full until delivery I would understand, but because I paid way in advance I feel like it should have been set aside.
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"This cue is beautiful. I feel like it was made just for me. I am 6'8" and ordered the 31" shaft, PERFECT! I have not messed with the weight balance adjustment because I like it the way it came. The cue took exactly 3 weeks to receive from time of ordering which is what I was told to expect. The Navigator soft tip that comes standard on the I2 shaft is fantastic. I am so glad I didn't switch it out for something different. It has a nice solid hit and feels great in my hands. The engage butt system makes attaching and detaching the 11" extension so quick and easy. Stretch shots are almost as easy as regular shots now.
Scott H"
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"I love my new Diamond Pro-Am pool table. Heath Manning cannot be any more professional than he is. He’s honest and truly cares about your satisfaction. Heath also represents the best pool table company in North America. I ordered my table at the end of 2020 and it was delivered at the end of May. It’s beautiful !!!
I was totally impressed with the installation of my Diamond Pro-Am pool table by Manning's certified "DIAMOND" installers Paul and Stephen. I think I had one of the best install teams for my table in America. I did have an issue the day after that left. I think the tables settled a bit more and balls were curving in one corner
Call Heath Manning to let them know what was happening. Paul and Stephen happily returned a few days later and corrected the issue. Well done guys !!
If you’re ever in my area in the future, Kathy and I would love to feed y’all again.
Thanks, Heath for all the great attention and service.
I couldn’t be happier with my table or experience with this large investment."
Advantages: Timber framed
Slate leveling system.
Reputation
Service
Experienced
Knowledgeable
Trust
Respectful
Polite
Disadvantages: None that I see
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"I received my Diamond Pro-Am about a week ago and it is amazing! The high quality you expect from Diamond right off the truck. The table played great the same day it was installed and it is a showpiece too!"
Advantages: Ordering from Heath is always great. One fantastic thing about ordering a Diamond from him is the ability to customize exactly what you want. I could pick which type of slate, type of felt, which balls came with the table, which light I wanted...even down to which rack! This let me choose exactly what I wanted!
I couldn't be happier with the delivery and installation of my Diamond table. The driver/installer coordinated in advance to schedule the time of delivery and it only got better from there. They took the time to install the table exactly where I wanted it so it is perfectly centered on the light exactly where I wanted it. Easily leveled the table and didn't leave until I was perfectly satisfied with the condition/setup. Great job!
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"Beautiful table. Made just the way I want with great customer service. Heath Manning answered the phone every time I called and answered with my name"
Advantages: Great customer service and product with consistent performance
Disadvantages: None
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"Very nice product. Easy to install. Fits on the Diamond Pro-Am table perfectly. Also very quiet when placing the bridge on it as a result of a plastic coating over the metal. Bought two of them (one for each side)."
Advantages: Product quality
Ease of insall
Functionality
Disadvantages: None
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