Sep 30, 2016 by John Galik
"To anyone wanting to purchase a pool table: I've never in my life felt the need to put any of my opinions on the internet, but I feel I owe it to Heath Manning to take the time to write this small blurb. When I read that he would be personally involved in my purchase of a pool table from Manning Cues I was a bit skeptical. However, Heath himself answered my phone calls and emails promptly. He worked with me to get the exact table I wanted, and I truly believe Heath's prices are some of the best. My table was delivered almost exactly when he said it would be, and team that set it up was great. If there had been any problems at all, I have no doubt that Heath himself would have made sure that they were corrected.
Sincerely,
J. Galik"
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Oct 12, 2016 by James Salvador
"Diamond Pro Table installed 5 months ago. Couldn't be more happy with the purchase. Excellent table and the process from ordering through setup was great. Totally love the table."
Advantages: Well built. Great playing. True. Stylish enough for the home.
Disadvantages: None so far.
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Aug 6, 2019 by Stan Shuffett
"About 3 months ago I decided to replace my 25 year old Diamond Professional for a brand new Diamond Professional. My primary reason to trade for the acquisition of different table specs, primarily pocket size. I am glad to have the 4.75 specs for 14.1 as well as for teaching purposes. Also. it’s great to have the leveling system. I have a leveling system in my 10 foot Diamond and wanted one for my 9 foot table.
Heath Manning managed the entire transaction and indicated that I would have my table in 12 weeks. It only took 11 weeks. I am a satisfied customer of Manning Cues.
*Tyler Styer, USA top player, initially steered me to Manning Cues. Thanks Tyler!"
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Mar 23, 2020 by Patrick Linnehan
"So it has always been a goal for me to own my own pool table, now thanks to heath manning not only do I have my own but I have one of the best tables money can buy. The main thing I would like to get out there to people is I know it’s a very big risk buying anything online nowadays but let that worry and risk be put aside when you are dealing with heath. I don’t know him personally but I can say it was a pleasure working with him and I must of emailed and bothered him labout 7-8 times from the time I ordered my table to when I got it and heath always seemed to get back to me within a day and really put all my worries to rest. ... now when you order your table obv you want it right away, you wanna start playing , you want it ASAP. But from experience now I can tell you DONT RUSH To just buy any table... if you are a serious pool player and want the best table money can buy then the 2-4 month wait is 100% WORTH IT. I would of regretted it so much if I decided to go with another table and company so just I could get the table faster.... diamond really has it figured out and there is no better customer service man out there then heath manning... thank u heath for making this a smooth and worry free process "
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Dec 7, 2020 by Mike Kiley
"Our new 9' Diamond professional is above and beyond all expectations! Heath Manning is a great seller!!! great communication answered my endless questions time and again. I was well informed on all details through out. I look forward to our future dealings!
Thanks Heath and Diamond Billiards
Mike Kiley"
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Jun 2, 2021 by Brady Sheehan
"Great Experience. Ordered my table on New Year's Eve after deciding to purchase the table through Heath. In the weeks prior to my purchase, Heath quickly and professionally answered all of my questions and ensured that I got the best price for my table. Despite a few hiccups during the delivery processes (table, cues, and cover), everything was handled professionally and the table plays like a dream. This is by far the nicest pool table I have ever played on. Everything about the table is stunning - cloth, rails, top rails, skirts, rack holder, and bridge holder.
Manning's Diamond Professional installers were extremely qualified, friendly, and professional during the installation process. The installers had no trouble getting the 3-piece slate 9' table into my third floor room. The table was delivered the week that I anticipated it, but a few days earlier than ideal. The timing that Heath had coordinated with me was not the timing that the installers were planning (they were off by 2 days, not terrible). The only reason this was a bit cumbersome was due to a sudden emergency that made me unavailable in the morning that they wanted to come. Additionally, the installers had transportation issues (leaf spring broke on their trailer) during the drive and were unable to arrive in the morning as planned. As a result, the installers arrived in the evening around 630PM and worked until about 10PM perfectly installing and leveling my table. The installation process went perfectly and everything about the table is stunning - cloth, rails, top rails, skirts, rack holder, and bridge holder. The installers were happy to talk during the installation process and I had a great experience working with them.
Thank you, Heath Manning."
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Nov 27, 2019 by Daren Paul
"Heath answered all my questions and there was absolutely NO pressure at all to make a purchase or even lean in one direction or another. I called back a few weeks later with a few more questions and was ready to make my purchase which Heath walked through every step of the way. I received my comp cues almost immediately. It turned out that my area was having a Diamond sponsored event so I ended up getting my table slightly early!!!! The team not only did an amazing and professional job, we actually had quite a good time together as well. I was surprised how quick the install went and there was no mess left behind at all. Just a beautiful gleaming Diamond table, ready for years of enjoyment. The cover was on back order so I called Heath who in turned called Diamond. I had a tracking number by the end of the day and the cover two days after that.
If you are looking for a table, go Diamond. Once you've made the right decision, there is only one person to purchase from and that's Heath Manning. You won't regret it."
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Jul 11, 2022 by Ernest Draemer
"The Diamond professional pool table is well constructed and a beautiful addition to my recreation room. I recently moved into a new house and designed my rec. room to handle the 9ft. table, your table fits perfectly into the space. It is truly a joy and pleasure to play on such a fine table."
Advantages: The ability to play and practice any time on a championship table is truly a joy.
Disadvantages: None
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Feb 13, 2020 by Robert Santoski
"I received my Diamond Professional table several days ago and couldn’t be happier with its quality and playability. It’s a beautiful and functional piece of furniture. Heath Manning did an outstanding job of guiding my selections and communicating during the table’s production. When the phone rings from Manning Cues, it’s always Heath himself who answers. My table experienced a short production delay for which Heath took responsibility, even though it was out of his control. I’m a satisfied customer and highly recommend Manning Cues and a Diamond Table."
Advantages: The installation of my Diamond Professional table was smooth and professional. The certified Diamond installers provided by Heath called prior to their arrival and showed up as scheduled. They were friendly, courteous and intent on setting up the table to my complete satisfaction. They were patient and meticulous in working with me on table positioning and leveling. And they provided instruction on how I can make leveling adjustments as the table settles. They also left contact information should I have additional questions. First-class install with a first-class provider.
Disadvantages: NONE
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Jul 3, 2018 by John Lilly
"Life is full of disappointments. My 9' Diamond Professional pool table is, emphatically, not one of them. It's beautifully designed, beautifully built and installed, and beautiful to the eye--and it plays pretty much perfectly.
I'm not sure what more one could want of a pool table. Whatever the opposite of Buyer's Remorse is, I'm experiencing it right now."
Advantages: Great service from Manning Cues and Diamond, all conspiring to deliver as close to perfect a product as possible.
Disadvantages: People famously differ on this, but I believe that one day I'll die, and I'm pretty sure I won't be able to take my 9' Diamond Professional pool table with me wherever I do or don't end up after that. This is a big problem for me..
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May 17, 2021 by Scott Harper
"I was told my 9' Professional would take 4 months but I received it in 3. The installers were professional and friendly. They took the time out to let me install the light before they finished the table. I am in awe of the table. Two months later I am still in awe of the table. The table is absolutely gorgeous and plays as good if not better than any table I have ever played and I've played on a lot of different tables. Heath Manning handled everything personally and was always courteous, helpful, and professional. I will not go into circumstances but I was refreshingly surprised at the integrity of the way Heath handles business. He lives up to the integrity of the table.
Scott H"
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Oct 13, 2017 by Christian sae
"I've been a long time customer of heaths, but only of small products like cues or wax. This is my first diamond table ever and I can honestly say everything was great. The installation was done by diamond experienced table mechanics, and Heath was very responsive and pleasant. He always opted to call rather than email me, which I think shows a lot about his care for his customers. The charges for installation and delivery were also reasonable and better than most other dealers i spoke with. "
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Apr 28, 2020 by Jerry Collins
"My nine foot Diamond Professional pool table was delivered a few days ago It is amazing! The fit and finish of the wood on the table is absolutely beautiful, furniture quality. The photos on the website of Manning Cues are great, but the table, in real life, is stunning. I also bought a nine foot Diamond Professional LED Table Light which, no pun intended, is light years away from my old three bulb fixture that once hung over my former, eight foot table. There is no shadow, and the balls are crystal clear with no glare from the diffused LED light. From the day I placed my order, Heath provided me with the date the table would leave the factory and the week the installation would occur. The delivery and installation of the table occurred exactly as promised, to the day. Rick and Chris, the Diamond installers, were professional and knowledgable, having installed only Diamond tables since the 1990’s. They leveled the table perfectly, and it plays like a dream. This was a big investment for me, but it turned out perfectly. Heath Manning answered the multitude of questions I had—with integrity. Heath is a straight-shooter. He is knowledgeable about every detail of the table, its installation and the ordering process. Call him, he’s great!"
Advantages: Playability and Design of the Table. Customer service and communication with Heath.
Disadvantages: None
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Jun 22, 2018 by Eric Clarke
"I had my 8 foot Diamond Professional installed yesterday and I am extremely happy with the table and the installation team. There were a couple of issues along the way with this table order which were completely on the Diamond Billiards end but Heath always took full responsibility even though these were issues at Diamond that were beyond his control. Heath went out of his way to make sure I was happy at the end of the day and even with a last minute issue (a mistake by Diamond), Heath came up with a solution so everyone was happy. The table is pristine and well worth the wait and overall I am happy with my new Diamond Professional. "
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Mar 2, 2020 by Rayomd Moadus
"I was looking for a quality home table with a pro-style layout and chose the Diamond Professional. Heath went through the table specs with me and gave me excellent advice on all aspects of my selection. "
Advantages: Mr. Manning responds promptly to inquiries and has a good familiarity with the Diamond product I selected. I like his efforts to provide good customer service.
Disadvantages: I wanted my table to magically appear as soon as I ordered it but it was certainly worth the wait.
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Sep 19, 2017 by Eddie O
"I'm the proud owner of a brand new Diamond 8' Professional. In the past I've owned Brunswicks, Olhausens, and off-brands. The difference in quality is obvious - this is the best table on the market right now. It is absolutely beautiful.
Table purchase:
I had questions. Lots of them. I called and e-mailed in the morning, late at night, it never mattered, Heath would respond immediately. He loves his job, and it shows. You won't meet a nicer more helpful guy.
Table delivery/install:
Once the table was ready, delivery was scheduled, and within a few days I had one of the best pool table techs in the country putting together my table. His attention to detail and need for perfection were ridiculous. Absolutely amazing. I couldn't be happier with the entire experience. And at the end of the day, I'm fairly confident I have one of the nicest tables in Austin right now."
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Apr 23, 2021 by Scott Myers
"It's a Diamond. Not a lot more need said. My experience with Mr. Manning was genuine, great communication, and the table was set up perfectly by Manning Diamond trained installers....no just regular local table mechanics. Plays smooth as butter. "
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Oct 9, 2019 by Wilfried Teiken
"Beautiful table that plays nice.
The table was build to spec, and the maple looks beautiful. It's rock solid and was installed absolutely flat and level. Even the details like the complementary triangle look fantastic and have a high build quality.
I have played on a number of nice tables, but the brand new table feels just awesome.
"
Advantages: Awesome table to play on, and highly customizable in the looks.
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Jul 27, 2017 by Charlie Cato
"This is a review of my recently received Diamond Professional 9' table purchased from Manning Cues and especially the customer service experience of dealing with Heath Manning.
In a word, the table is superb, just what was expected in every respect. Given Diamond's reputation in the industry, I would have expected no less.
What really stands out though is the incredible customer service provided by Heath Manning at every step of the process. Heath helped me through the process of selecting various options for the table and was very generous with his time in offering help and advice. Then, in a manner which is all too rare these days, he (and Diamond) proceeded to do exactly what he said he would do exactly when he said he would do it. Every deadline was met or surpassed. The table went into production, was shipped, and delivered on time and as promised. Heath was checking in with me and updating me on the order status every step of the way.
"
Advantages: Buying a $6k pool table over the internet from someone you've never laid eyes on may seem like a bit of a risky maneuver, but my experience with Heath should put your fears to rest.
See above comments about both the Diamond product and the customer care provided by Heath Manning.
Disadvantages: None
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Nov 23, 2020 by Brian Davis
"I absolutely love my new Diamond professional 9 ft dymalux rosewood pool table from Heath Manning! I have been waiting and saving for years to get this and boy was it worth the wait! I was told the end of November it would be ready, but I got a surprise when I received an email from Manning asking in early October if I was ready for install. Am I ready for install??? Heck yeah! Everything is perfect and the delivery and set-up guys were top-notch professionals! Thank you Manning for your help in deciding the perfect pool table for me! If your debating on whether to buy one, it is definitely worth it!
Thanks again,
Brian Davis"
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Dec 2, 2019 by Stephen Unangst
"The table lived up to all of my expectations. A superior product by far."
Advantages: Biggest advantage was having the table assembled at my home.
Disadvantages: none.
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Dec 22, 2018 by Tim Altenburg
"I highly recommend working with Heath Manning when puchasing your Diamond Pool table. Our situation made the process longer and probably more complex than typical. Heath provided great responsive service, insightfulness and relevant advice. His experience showed and his guidance was very helpful. This occurred through the entire process; from table selection through delivery.
And his delivery team was very professional, fast and experienced. Fron start to end, a great well managed process. "
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Dec 6, 2018 by John Jackson
"We just received our new Diamond Professional 9' table and it is everything I dreamed of and more. The table is immaculate and plays beautifully. Heath runs a first class business and provided amazing support at every stage of the process, from the initial order through final delivery and repeatedly contacted me to ensure that everything was going well and was to my satisfaction. Would highly recommend a Diamond table to anybody considering buying a table and you should definitely order it from Manning Cues!"
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Feb 11, 2021 by Sam Gutterman
"Heath Manning was an absolute pleasure to work with, making sure the entire process was clear and that I got exactly what I was looking for. The installation was exactingly professional, and my table looks beautiful and plays flawlessly. "
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Feb 20, 2020 by Robert Santoski
"I received my Diamond Professional table several days ago and couldn’t be happier with its quality and playability. It’s a beautiful and functional piece of furniture. Heath Manning did an outstanding job of guiding my selections and communicating during the table’s production. When the phone rings from Manning Cues, it’s almost always Heath himself. My table experienced a short production delay for which Heath took responsibility, even though it was out of his control. I’m a satisfied customer and highly recommend Manning Cues and Diamond."
Advantages: The installation of my Diamond Professional table was smooth and professional. Rick and Chris called prior to their arrival and showed up as scheduled. They were friendly, courteous and intent on setting up the table to my complete satisfaction. They were patient and meticulous in working with me on table positioning and leveling. And they provided instruction on how I can make leveling adjustments as the table settles. They also left contact information should I have additional questions. I highly recommend Manning for your Diamond table and his installation crew.
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