Sep 20, 2020 by charles Mulholland
"I'm a happy owner of my new 7' Diamond Pro-AM. This is the best table I've ever played on. Manning is very professional and makes sure you know all the options so you can have a perfect experience. The table was installed a few days ago and I'm one satisfied customer. Manning, you have my continued business and thanks for caring about your customers. "
Advantages: Manning is always a call away. Top-notch old fashion service and customer care from day 1 even after delivery.perfect table no flaws.
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Sep 21, 2020 by Corey C
"Heath was extremely helpful while I was picking out the Diamond Pro-Am and options. The Delivery/Install came earlier than expected which was great. The team installing the table were extremely professional and friendly and did a great job on making sure the table was perfectly level and that everything was the way I wanted it. Would definitely recommend utilizing Heath in the future for any purchases. "
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Sep 29, 2020 by David Royals
"My first purchase from Manning Diamond Pool Tables was the ball cleaner; I received wonderful customer service from Heath Manning. Upon exploring their website, I found a deal on the complete Diamond table package. I called and spoke with Heath Manning directly, he answered all my questions and also gave insight on my purchase. I placed my order and received updates regularly on the status of my table. While the Diamond table speaks for itself, I want to also recommend Manning Diamond Pool tables to anyone looking to make a purchase. "
Advantages: The advantages of dealing with Heath Manning is wonderful service from someone very knowledgeable.
Disadvantages: There are no disadvantages that I am aware of
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Oct 1, 2020 by Cullen
"I absolutely love my Diamond Pro AM table. It plays perfect and the craftsmanship is beautiful. I am very satisfied with my purchase dealing with Manning. You can tell that a lot of effort and thought goes into each one of Diamond's products as it does with Manning's knowledge and customer service. "
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Oct 16, 2020 by Maxwell Paul
"Found us in the middle of no where lol and were right on time. Guys did a great job and were very careful with our new table. They made sure everything was perfect before they left. The table is beautiful I have to say and makes our cafe look awesome. Thanks Heath for everything you made this a very enjoyable experience"
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Oct 26, 2020 by Eric Stahl
" I have shot on a few diamonds and always wanted one. Finally pulled the trigger on an 8ft pro-am from Manning. Great experience all the way with the order. Even got it a few weeks early. Couldn’t be happier with it. Manning's installers were great and answered all questions. You can’t go wrong if your thinking about getting one if you deal with Manning. Thanks again Manning, it was a pleasure dealing with you! "
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Nov 4, 2020 by Mj Lone
"Heath was very patient and professional in explaining every detail I needed to understand and to make this investment. The installers were excellent. Very efficient and polite. The entire experience was great."
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Nov 3, 2020 by Jason Hollenstein
"I had my 7' Diamond Pro-Am table installed recently and could not have asked for a better experience. Heath went over the entire ordering, shipping and installation process with me as well as making some suggestions along the way. Heath communicated with me at each step of the order and is very prompt at answering emails and phone calls, even answering my calls by name! If there was any issue with my order Heath let me know immediately and had a solution to correct it. My installer Brian was extremely meticulous and detailed to ensure the table was assembled perfectly. He was prompt, professional and answered questions I had when watching the table being built. Brian was very tidy and respectful which was very much appreciated as I am working remotely. The table plays like a dream, looks beautiful and I would work with Heath again in a heartbeat. "
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Nov 12, 2020 by Bryan Pinkley
"We could not be happier with this table provided by Manning. We are so happy with how it came out and the communication. With all the different customizing options, we were able to make the perfect one for our home. And the way it plays? Absolutely perfect! Diamond tables are by far superior to any other table out there! If you’re going to put a table in your home, do yourself a favor and get the BEST. Get a DIAMOND from Manning!
Manning's installers were very professional and easy to work with. They contacted me the day before and the morning of my delivery to confirm a time that was best for me. These guys really know what they're doing. They were in and out in two hours with my 1-piece slate table. They made sure the table was perfectly level and exactly placed where we wanted it. They made sure we were 100% happy with the outcome before they left."
Advantages: Being able to completely customize so many different options to make the perfect table for our home.
Disadvantages: Not getting much work done around the house. The table plays so good that you don’t want to stop.
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Nov 16, 2020 by Brian Bowman
"My new Pro-Am table is beautiful and plays fantastic! I'm very happy with my experience with Manning and his attention to detail. I highly recommend Manning if you're making this large investment. "
Advantages: I get to practice and improve my game on the same great equipment used at many of the big tournaments.
Disadvantages: With everything being brand new the balls tend to slide/skid a lot.
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Nov 17, 2020 by Stephen Jones
"I was looking for a modern, clean looking pool table, and the Diamond Pro AM Table was one of the few out there - the Dymalux Rosewood looks beautiful. The ProAm is extremely sturdy and dent/scratch resistant, as we have already had a few balls dropped on it. The table plays great and having the ball return is really nice. Working with Heath was a pleasure! He was friendly to talk to and not pushy at all. Heath explained all of the options, what to expect in terms of a payment schedule and delivery date, and what would be needed on delivery day. The schedule of table was a little iffy due to Covid, but Heath kept me updated of the status of each piece of my order. The table was, happily, delivered early, and I suspect Heath helped to push my order of the free cue package through sooner ( I didn’t own my own cues, and they were scheduled for delivery a month after the table, but they magically appeared two days before the table did ). All and all, working with Heath was a real pleasure, and the table itself is awesome!"
Advantages: Looks Great
Ball return
Plays great
Disadvantages: none
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Nov 19, 2020 by Dan Rusnak
"I have just received my Diamond Pro-Am 9’ table and let me tell you it is AWESOME and that may be an understatement. Heath Manning is the man he is by far the best customer service person you could ask for. Heath kept me up to date with everything and was always there to answer any questions I may have had. I couldn’t ask for better installers, they were awesome, very knowledgeable and helpful with all the questions I asked. Thanks again Heath you have a customer for life."
Advantages: Ball return
Leaving system
Awesomeness
Disadvantages: None
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Dec 16, 2020 by Ivy Brown
"I had the pleasure of dealing with Heath last year when I ordered my diamond pool table. I am a bit late on leaving this review as it’s been a crazy year, but wanted to give my honest opinion at how amazing he was throughout the entire process. I placed my order with Heath in October 2019 and was expecting my table in April 2020. Due to Covid a lot of businesses were shut down and in turn it delayed my delivery date. I was extremely impressed with how Heath kept me updated regarding the status of the table and when I may receive it. He delivered on his promise and got my pool table installed on my birthday, what a gift, am I right? He was extremely professional to deal with and I would highly recommend him if you are in the market to get any pool tables or accessories, his product knowledge and customer service is top notch. "
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Dec 23, 2020 by William Faulkner
"Best tables in the business! They’re beautiful and play great! Heath Manning at Manningcues.com is very professional, knowledgeable and was extremely helpful during the ordering process!"
Advantages: Best tables, best service and good people!
Disadvantages: None!
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Dec 30, 2020 by Tony Dalmado
"Well what else is there to say but simply the best experience I could've asked for. From the beginning Heath was upfront with everything from pricing, to scheduling, and never once pressured me into buying anything. The table was supposed to leave production by the end of January and showed up before Christmas. Needless to say we were very pleased. 10/10 would recommend."
Advantages: Don't cheap out and try to get a local mechanic or someone from your pool hall who has done it before. Let the professionals do it. Quick and painless and the table plays absolutely perfectly.
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Jan 18, 2021 by David Carter
"Diamond pool tables are engineered to perfection and when combined with Manning's customer service and expertise you'll be happy. Diamond has thought and planned out every part of the table from top to bottom. I love my table and am excited to own one. I’m sure I will have it forever. Thanks Manning"
Disadvantages: None
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Jan 22, 2021 by Robert Horvath
"Heath Manning is a class act he was very knowledgeable and it was a pleasure doing business manning cues and diamond pool table I highly recommend manning cues "
Advantages: The table plays perfectly the installation was very professional and they were a month ahead of schedule I’m very pleased
Disadvantages: None
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Feb 3, 2021 by John West
"I had not played on a Diamond until I owned one and it is AWESOME! The ball rolls true, the cushions are perfect and the table is fast. The only thing better was the service I received from Mr. Manning. My table was delivered with a slight cosmetic flaw and Heath went above and beyond at his own expense to have it fixed. I can't thank him enough."
Advantages: Diamond makes great equipment and Heath Manning delivers fantastic customer service. Together they are an unbeatable combination. I will be a Manning Cues customer for life.
Disadvantages: Absolutely none.
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Feb 4, 2021 by Doug Patton
"I love my Diamond Pro-am! It’s a great quality product that I would recommend to anybody wanting a table with exceptional playability. My buying experience with Manning was relaxing with no pressure and Mr. Manning made sure everything was perfect. The install was completed by a professional team of installers with the experience to have my table playing perfectly. Thanks, Manning."
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Feb 17, 2021 by Valerie Laudolff
"I’m very happy with my order and the installation I received. The table looks amazing and plays very well! I would recommend Manning Cues to anyone who is interested in purchasing a great table with great customer service! Thank you so much for all you did for me!
I’m still waiting on my 4 McDermott cue sticks but Heathe has assured me that they were ordered the end of December and are delayed due to COVID as these cues are made overseas. Can’t wait to receive them to make my order complete!"
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Mar 1, 2021 by Robert Horvath
"I’m very pleased with my new diamond pro am 8 foot table it plays perfectly, it was a pleasure dealing with health manning he was very knowledgeable I never felt any pressure, the table was delivered and set up about one month earlier than expected and my installation was perfect, anyone looking for a great table , I highly recommend manning cues "
Advantages: Great table, personal service
Disadvantages: None
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Mar 10, 2021 by ed bolger
"I ordered my 8' Diamond table in black with tournament blue 860 Simonis felt. The table was delivered and set up a few weeks early and everything went very smoothly. Heath Manning was great to work with and has earned my trust and future business! Thanks, Manning!"
Advantages: n/a
Disadvantages: n/a
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Mar 24, 2021 by Daniel Johns
"I am very happy with my overall experience dealing with Heath Manning at Manning Cues with the purchase of my 9-ft diamond table. Heath communicated very well, was not pushy at all and was very transparent about pricing, process etc. I was in process of construction for the room that would hold my diamond table and Heath was able to hold my table for approximately 6 months after production to allow time for my construction to be completed. I have already to l referred Heath to 3 friends who are considering purchasing a diamond. Very pleased."
Advantages: Great communication. Always easy to contact. Heath helped tremendously on picking the right table for me. Installation crew was awesome. Great guys who did a great job.
Disadvantages: The only negative comment I would have is that my pool table cover did not come with my table like it was supposed to. I understand that the covers are on backorder, but I paid for my order in full months before I had the table delivered and I just personally feel that a cover should have been set aside because it had already been purchased and paid for. It's not a huge deal, but with construction still going on and people tracking in and out at times I really wanted to have the cover to protect my table. Had my order not been paid for in full until delivery I would understand, but because I paid way in advance I feel like it should have been set aside.
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Jun 3, 2021 by Michael Quey
"I love my new Diamond Pro-Am pool table. Heath Manning cannot be any more professional than he is. He’s honest and truly cares about your satisfaction. Heath also represents the best pool table company in North America. I ordered my table at the end of 2020 and it was delivered at the end of May. It’s beautiful !!!
I was totally impressed with the installation of my Diamond Pro-Am pool table by Manning's certified "DIAMOND" installers Paul and Stephen. I think I had one of the best install teams for my table in America. I did have an issue the day after that left. I think the tables settled a bit more and balls were curving in one corner
Call Heath Manning to let them know what was happening. Paul and Stephen happily returned a few days later and corrected the issue. Well done guys !!
If you’re ever in my area in the future, Kathy and I would love to feed y’all again.
Thanks, Heath for all the great attention and service.
I couldn’t be happier with my table or experience with this large investment."
Advantages: Timber framed
Slate leveling system.
Reputation
Service
Experienced
Knowledgeable
Trust
Respectful
Polite
Disadvantages: None that I see
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Sep 9, 2021 by Clinton Ticer
"I received my Diamond Pro-Am about a week ago and it is amazing! The high quality you expect from Diamond right off the truck. The table played great the same day it was installed and it is a showpiece too!"
Advantages: Ordering from Heath is always great. One fantastic thing about ordering a Diamond from him is the ability to customize exactly what you want. I could pick which type of slate, type of felt, which balls came with the table, which light I wanted...even down to which rack! This let me choose exactly what I wanted!
I couldn't be happier with the delivery and installation of my Diamond table. The driver/installer coordinated in advance to schedule the time of delivery and it only got better from there. They took the time to install the table exactly where I wanted it so it is perfectly centered on the light exactly where I wanted it. Easily leveled the table and didn't leave until I was perfectly satisfied with the condition/setup. Great job!
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